Vintage Tort / Clear
HAND MADE INDIVIDUALITY
Due to the handmade nature of this product, slight variations to the pattern and colour from the displayed images are expected. No two acetates are the same and this should be embraced as a mark of the artisan and the individuality of each frame.
FREE express shipping is available to all destinations in Europe for order totals over €180.00 (after discounts have been applied).
Most orders will be processed within 2 business days. For orders with prescription lenses, please allow up to 14 business days for your lenses to be custom made and fit to your frame.
Delivery to all European locations typically takes 4 - 8 business days after your order has been processed. Orders can take longer to arrive, depending on your location.
There will be no customs import duties or taxes payable by customers for orders delivered to most European addresses as Valley Eyewear has prepaid this cost. Unfortunately, some countries do not allow foreign merchants to pay for import duties and taxes for orders being delivered to its residents. A list of these countries where duties and taxes will likely be payable by the customer can be found here.
Read our full Shipping & Delivery Policy to learn more about delivery & shipping costs for orders under €180.
Our products are supplied with a warranty on any manufacturing defects for 12 months from the date of purchase from an authorized retailer.
While we can’t cover for scratches or accidental damage, all manufacturing faults are covered. Shattered, fractured, or scratched lenses are not covered. Damage not associated with normal wear, such as pressure breaks, excessive heat, intentional bending, abuse or general misuse is also not covered.
All warranty claims must be accompanied by an original proof of purchase, as the purchase date, product details and purchase location must be verified.
Read our full 12 Month Limited Warranty to learn more about what's covered and how to make a claim.
We are happy to offer store credit (in the form of a gift card) for change-of-mind purchases within 21 days of ordering, if the product:
The cost of return shipping will not be credited for change-of-mind returns.
On the rare occasion an item is deemed faulty due to manufacturing fault or defect, we are happy to provide a refund of the total purchase amount, or where possible provide a replacement product. For a refund or replacement to be given, all products must meet the criteria to be deemed faulty.
Products with prescription lenses are unable to be returned or refunded, unless deemed faulty, as they are custom-made products.
The cost of return shipping for items deemed faulty will be credited, provided an official receipt of cost of shipping is supplied along with the return.
Unfortunately, we do not offer free returns and are unable to provide a product exchange at this time.
Read our full Returns & Refund Policy to learn more about our return & refund criteria, or to find out how lodge a return.
Rx
• ACTIVE
BUY ONE, GET ONE FREE PRESCRIPTION LENSES
Buy any two pairs of frames with prescription lenses and get the second pair of lenses for FREE. Applies to both sunglasses & glasses. Discount applies to lens price only and is applicable on the lowest price lenses in the order.
VIRTUAL TRY ON
Try on our frames from your device and get an idea how they might look like on your face.
By continuing to use our Virtual Try On technology, you agree to our Terms of Service and Returns Policies regarding our Virtual Try On technology.
Our Virtual Try On technology should be used to give you an idea of how our frames might look on your face.
Due to the hand-made nature of our frames, slight variations to the pattern and colour from the displayed images are expected. The limitations of this new technology means we cannot guarantee that the product will look or fit your face, as depicted.
For best results:
Virtual Try On Unavailable
Unfortunately, Virtual Try On is currently unavailable for this colour. Please select a different colour, or check back shortly as we add more colours to our Virtual Try On catalogue.
Need help?
To use Virtual Try-On, you’ll need to give the browser permission to access your webcam. For the best experience, use an iPhone X or newer iPhone model.
